MC
Michelle C
1 reviews | Active since May 2013
04 Nov 2024, 09:01
*****ulent deals offered by Vodacom
We have sent many e-mails, had many phone calls, had many in-shop discussions. We have logged a previous review with the promise an agent will contact us. Nothing. Vodacom and their marketing partners are offering *****ulent deals to their customers. People please be aware! They are aware of this and yet are doing nothing. I think our next step is for Carte Blanch to investigate as we are not the only customers that this has happened to.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
04 Nov 2024, 09:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2024, 09:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
MC
Michelle C's updateReviewer Update
04 Nov 2024, 10:03Yes, this is what you said after my previous review and still no contact.
MC
Michelle C's update04 Nov 2024, 10:03
Reviewer Update
Yes, this is what you said after my previous review and still no contact.
