MC
Michelle C

1 reviews | Active since May 2013

04 Nov 2024, 09:01

*****ulent deals offered by Vodacom

We have sent many e-mails, had many phone calls, had many in-shop discussions. We have logged a previous review with the promise an agent will contact us. Nothing. Vodacom and their marketing partners are offering *****ulent deals to their customers. People please be aware! They are aware of this and yet are doing nothing. I think our next step is for Carte Blanch to investigate as we are not the only customers that this has happened to.

0
Replies (2)
Vodacom
Vodacom's reply04 Nov 2024, 09:59
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

MC
Michelle C's update04 Nov 2024, 10:03
Reviewer Update
Yes, this is what you said after my previous review and still no contact.