ZM
Zakster M

1 reviews | Active since Nov 2018

06 Apr 2023, 19:19

*****ulent contract,Vodacom no care attitude

A *****ulent contract was opened on my name, I struggled to get hold of anyone to assist me, I turned to hello Peter and wow they rep****,the guy said he'll email me and I must send my documents and he will sort it out, once again NOTHING from VODACOM, I emailed him about 3 times, no reply nothing, VODACOM doesn't care about ***** as long as they get their money I guess,they not worried about the inconvenience this causes a person and this was done by their own staff, *****, really Vodacom,u guys show how you don't care

0
Replies (1)
Vodacom
Vodacom's reply07 Apr 2023, 07:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team