*****ulent contract upgrade

Utterly appalled with Vodacom. I have been a business customer for over 10 years with 4 lines on my account. They did a line upgrade on 1 number over a 2 year period and upgraded the handset to another number over a 3 year period causing that contract to run for an extra 30 months with no scope to upgrade or change the phone that is now.hopeless outdated The relevant authorisations were given for a 2 year upgrade on the. Number with a phone and despite this, they fradulanently app**** the handset upgrade to the wrong contract over the wrong period and after much waiting for this to be put right as per the letter of authorisation, they point blank refuse to do anything about it. Disgusted at the completely lack of accountability and the fact that i am now subjected to a mistake that had nothing to do with my own action and could easily be recitified if this company app**** any ethics to their business conduct. FUMING is an understatement