*****ulent contract sales / Forced into a new contract

I received a call from a sales person named Sali M from vodacom who proceeded to spin me the biggest lie about my contract. She claimed the rates are increasing in my current package so for the last few months of my contract they'll put me on a different package for my benefit. She explicitly said that this is by no means a new 24 month contract. I asked this over and over again. It turns out I have been ******* into a new contract that I now have to cancel.

I don't understand how a Vodacom employee can **** you and there be no repercussions for clear *****, especially since there are phone recordings as proof. I don't want to assume this behavior is sanctioned by Vodacom