CN
Connie N
1 reviews | Active since Mar 2019
31 Oct 2023, 12:34
*****ulent Contract
I have logged a ***** Dispute on the 15the of August 2023 for a contact that was taken *****ulently on my name. I got a respond that the query has been received and O should get feedback within 7-14 working days. My query is still not resolved till today. I have followed up with no response. This is affecting my credit score and I want it sorted urgently.
Constance Nchaupa *** ***
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Replies (1)
Vodacom's replyOfficial
31 Oct 2023, 14:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Oct 2023, 14:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team