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Junaid

1 reviews | Active since Nov 2023

01 Mar 2026, 06:56

*****ulent company affecting credit history

In cancelling my account with Vodacom last year, they seemed to make one last petty move before I left and logged that I missed 2 payments in one month apparently, which I never did, and has since been affecting my credit score. I have tried many times to reach out to them but to no avail of course since they don't care about people. Not only did they lie to me they affected my credit history which they need to resolve with the credit bureau immediately.

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Replies (3)
Vodacom
Vodacom's reply01 Mar 2026, 07:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
J
Junaid's update19 Mar 2026, 17:20
Reviewer Update
A gentleman phoned me and proceeded to waste 20 minutes of my time. In his own words explained that Vodacom billed me an additional amount after I paid the cancellation fees. Then **** about Vodacom trying to debit my account for the amount, a *****ulent amount at that. Then told me he cannot help with the credit bureau.

Highly recommended to never ever use Vodacom ever. I've never missed a single payment to them yet when I leave I apparently missed it twice in one month. Corporate ******* who deserve their business to crash and burn.

Please whoever has any sense, do not take a contract with Vodacom.
J
Junaid's update19 Mar 2026, 17:25
Reviewer Update
I asked you to assist me with resolving the matter with the credit bureau to undo the fault on your part and you refused.