LL
Lario L
1 reviews | Active since Apr 2021
10 Apr 2024, 14:00
*****ULENT CLAIMS BY VODACOM SA
HERE GOES. AFTER A LOOOONG BATTLE WITH THIS AMATEURS TO GET MY MONEY BACK (SEE PREVIOUS COMPLAINTS HERE!!! https://www.hellopeter.com/vodacom/reviews/voda-d45934e6b24d1656f23d2291a8ad833310c6c2a6-*** ) THEY PAID ME R431.99 BACK. (Ref "Vodacom So ***3 refund transfer ***"), I decided I was satisfied. Si, my contract with Vodacom had finished and I was back on pay as u go, as requested from me. We're square mos now, right? Right. Well, wrong according to Vodacom. Because, see, yesterday morning I got THIS SMS from them!!!!!!
"Your Vodacom Arrears have been handed over to HP Attorneys. To discuss your options, Call: ***, WhatsApp: *** HP895704".
Bring it on!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (3)
Vodacom's replyOfficial
10 Apr 2024, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2024, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Lario L's updateReviewer Update
12 Apr 2024, 14:16You could not make contact with me because I decided not to answer. I am utterly dissatisfied with you. I am a life long Vodacom customer with the same number since 2001 and several contracts with you behind me. I cannot understand why all of a sudden this company decides to treat me like ****. Have a look at my past complaints here on Hellopeter too. I deserve better man guys come on. I even ended my contract with you because of this nonsense; and this, a company which used to be the best in the entire country. Don't fall to the **** poor standards the rest of South Africa is portraying nowadays, both public and private sector that is. You certainly can do better. What happened to the excellent service provider I knew and loved??
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Lario L's update12 Apr 2024, 14:16
Reviewer Update
You could not make contact with me because I decided not to answer. I am utterly dissatisfied with you. I am a life long Vodacom customer with the same number since 2001 and several contracts with you behind me. I cannot understand why all of a sudden this company decides to treat me like ****. Have a look at my past complaints here on Hellopeter too. I deserve better man guys come on. I even ended my contract with you because of this nonsense; and this, a company which used to be the best in the entire country. Don't fall to the **** poor standards the rest of South Africa is portraying nowadays, both public and private sector that is. You certainly can do better. What happened to the excellent service provider I knew and loved??
LL
Lario L's updateReviewer Update
24 Apr 2024, 19:56AND THE VODACOM SP DEVIL STRIKES AGAIN!!!!!!!!!!!!
After they called me back after this post was made, ENSURING ME that everything was solved, their HP Attorneys sent me this message today!!!!
"Improve your credit profile by making payment towards your Vodacom arrears Contact HP Attorneys *** / WhatsApp; *** / email *** Ref HP***"
Gents this ain't funny anymore. I'm on the verge of ********ly (POPIA Act)(Harassment Act) (************ Act) and civilly going forward with this thing!!!! I cannot believe such audacity!!! They are now trying to damage my credit profile!!!!
After they called me back after this post was made, ENSURING ME that everything was solved, their HP Attorneys sent me this message today!!!!
"Improve your credit profile by making payment towards your Vodacom arrears Contact HP Attorneys *** / WhatsApp; *** / email *** Ref HP***"
Gents this ain't funny anymore. I'm on the verge of ********ly (POPIA Act)(Harassment Act) (************ Act) and civilly going forward with this thing!!!! I cannot believe such audacity!!! They are now trying to damage my credit profile!!!!
LL
Lario L's update24 Apr 2024, 19:56
Reviewer Update
AND THE VODACOM SP DEVIL STRIKES AGAIN!!!!!!!!!!!!
After they called me back after this post was made, ENSURING ME that everything was solved, their HP Attorneys sent me this message today!!!!
"Improve your credit profile by making payment towards your Vodacom arrears Contact HP Attorneys *** / WhatsApp; *** / email *** Ref HP***"
Gents this ain't funny anymore. I'm on the verge of ********ly (POPIA Act)(Harassment Act) (************ Act) and civilly going forward with this thing!!!! I cannot believe such audacity!!! They are now trying to damage my credit profile!!!!
After they called me back after this post was made, ENSURING ME that everything was solved, their HP Attorneys sent me this message today!!!!
"Improve your credit profile by making payment towards your Vodacom arrears Contact HP Attorneys *** / WhatsApp; *** / email *** Ref HP***"
Gents this ain't funny anymore. I'm on the verge of ********ly (POPIA Act)(Harassment Act) (************ Act) and civilly going forward with this thing!!!! I cannot believe such audacity!!! They are now trying to damage my credit profile!!!!