1 reviews | Active since Aug 2015
*****ulent Charges
I have 2 contracts with Vodacom which ended in November 2025. we upgraded on the one contract and the other contract went on a month to month top up with no new device. When I received my December invoice I see that on the contract that I upgraded I'm still being charged for two hand sets when it should be only one. On the account I changed to month to month I am still being charged for a handset when I did not upgrade to a new handset. When I phoned Vodacom Billings department to query the invoice they told me to contact Cancellations. When I contacted Cancellations they told me to contact Billings. So it seems that neither department can help me but they will debit my account for something that I don't have.
