RM
Ronnie M
1 reviews | Active since Feb 2024
21 Feb 2024, 21:51
*****ulent Cellphone Contract Account
Since last year may 3 *****ulent cellphone contracts account were opened using my business account, reported it immediately with Vodacom ***** support team. To date the issue has not been resolved and the contract account has been accumulating more outstanding balance. Tried to follow up manier times but drew same failure. Now i have been handed over to debt collection. Very very disappointed ☹️
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Replies (1)Vodacom's replyOfficial
22 Feb 2024, 08:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2024, 08:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
