1 reviews | Active since Nov 2023
*****ULENT CELLPHONE CONTRACT
I Nontutuzelo Zuba I am very angry and disappointed on Vodacom for poorly investigating a case of a cellphone contract that was taken *****ulent on my account. On Friday I was told that the case has been closed without resolution which they have failed to provide documentation that says I accepted the cellphone in Umlazi Dbn which I have never lived there as I am a permanent Amalinda East London resident. For such a well-known company to be involved in such a **** and *****ulent act on my account as a pensioner is really heartbreak. Vodacom Account number: I***-7. This company is really failing me. Show me the documentation of the person who made the application and who accepted the cellphone. Show me proof of who received the phone and claim the debit order from them. To me your company is supports ****s and ***** that is the picture you have painted. Deal with the matter provide me with proof. Your Vodacom shops have really failed to address the issue. I have never taken a cellphone contract with Vodacom or any other cell shops. I am extremely heartwrenched and dissatisfied.
Best regards,
Best regards,
Best regards,
Best regards,
Our records indicate that we are still attending to the query. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and appreciate your patience.
Vodacom Consumer Website Team
Best regards,
Our records indicate that we are still attending to the query. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and appreciate your patience.
Vodacom Consumer Website Team
Best regards,
Best regards,
Best regards,
