*****ulent business practices

We were called by a company called Mondo on 23 June 2023. They are a third party contractor to Vodacom. We have a data contract that ends soon and we were told that we would get double the data for the same price if we upgraded for another 2 years. My husband agreed. However at the beginning of July we found that the data had nit doubled yet the contract has been extended by 2 years. Upon phoning Vodacom they stated that they are aware that customers are being ****ned by this company. They issued a reference number saying that our case has been escalated. We have not received any calls regarding this and it has been more than 48 hours. We expect this contract to he cancelled immediately and we are cancelling all 4 of our contracts with Vodacom. It is utterly disgusting that Vodacom has not been helpful at all seeing that we have been customers for several years. I cannot understand how Vodacom can distance themselves from this company yet our contract had been extended with Vodacom. Very poor service to customers who have bern loyal. We are also sick of their poor network connectivity