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warren A
1 reviews | Active since Dec 2011
30 Apr 2026, 13:18
*****ulent Billing from Vodacom!!
I have been querying my home LTE account that I have been *****ulently overbilled for over a year!! I have logged multiple queries, where the agents have confirmed that I have been billed incorrectly; but the continue billing me incorrectly!! Now I want to cancel the line & they want to charge me a premium to cancel & perform a whole song and dance to do so!!
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Replies (2)
Vodacom's replyOfficial
30 Apr 2026, 13:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2026, 13:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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warren A's updateReviewer Update
21 May 2026, 08:17still waiting for the credit to be passed for the over billing!?!
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warren A's update21 May 2026, 08:17
Reviewer Update
still waiting for the credit to be passed for the over billing!?!