NS
Ntombenhle S

1 reviews | Active since Oct 2010

13 May 2024, 09:46

*****ULENT BILLING AT VODACOM

Dealing with Vodacom has been a nightmare lately. I have had several contracts with them over the past years and suddenly they revived cancelled contracts and bill me for whatapp tickets and bill for airtime advances on SIM cards I destroyed. I started making follow up calls in November 2023 to have my account sorted out, but no one calls back as promised and the next bill would come with More **** billings. So, I decided to stop the debit order with the hope that I will get some attention I have been begging for, but no matter who you speak to, nothing happens. Vodacom has turned into this ****MER and it's the worst services provider I have ever dealt with my whole entire life. *****ulent billing and when you try to get sorted out nobody acts on it. I have reference numbers, names of the people i spoke to but nothing helps. If you want peace of mind, please STAY AWAY FROM VODACOM CONTRACTS.

0
Replies (1)
Vodacom
Vodacom's reply13 May 2024, 10:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team