SM
Selejane M

1 reviews | Active since Apr 2024

06 May 2026, 19:45

*****ulent and unauthorized debit

I had a contract with Vodacom which I struggled to have it closed as they were trying to convince me to upgrade which I refused on recorded line. Fortunately they stopped it after I wrote to you, it was sometimes around July. All of a sudden in April they debited me R100 on my source acc. I have not even accepted a debit or debicheck . Now I'm receiving harassing calls and messages from their external collectors because I reversed that amount. My contract with them was not even R100. If no reduction I will escalate to Icasa

0
Replies (1)
Vodacom
Vodacom's reply07 May 2026, 08:02
Official
Dear Customer, 

Thank you for making us aware of your complaint. 

Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

***Please note*** Beware of phishing ****s. 

Vodacom will not contact you via Whatsapp to request your personal details 

Regards, 
Vodacom Consumer Website Team

Best regards,