SK
Sandisa K

1 reviews | Active since Jul 2019

12 Dec 2025, 08:02

*****ulent Amount Owe

On 10th August 2025 and 13th September 2025.I submitted a ***** dispute form with affividavit disputing the same *****ulent amount on my account for the very same two reason an e-sim swap that I never performed on devices that are not even e-sim compatible and secondly it claims google purchases made by my devices.While no Google purchases were ever made and one of the devices doesn't even have Google services and yet it has the exact same *****ulent amount purchased.This was the same damn *****ulent amount for the exact same reason on 10th August 2025 and 13th September 2025.These damn ****** cooking numbers for the consumer and damn well makes it seem that the consumer made these *****ulent purchases and the *****s keep doing the very exact same **** every month hoping that the consumer will never notice.That bull**** will not ****en happen to me.This damn vodacom allows and promotes this **** to happen to its customers.Here is the biggest bull**** they keep replying here that the are talking or resolving that matter with the customer in private and yet the same *****ulent amount keeps happening!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2025, 11:29
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

Best regards,