*****ulent activity on account by Vodacom

Item: Vodacom
Rating: 1
Author: Mogotladi M

After a very lengthy discussion explaining how I didn't wish for upgrade they just decided to upgrade .i don't need no upgrade please

Helpful (0)

Replies (3)

Vodacom's replyOfficial

31 Jan 2026, 07:17

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply31 Jan 2026, 07:17

Official

Mogotladi M's updateReviewer Update

31 Jan 2026, 20:43

I waited the while day to be contacted and nothing as expected...I need answers and written apology to explain how did that happen and how are we making sure that it will not

Mogotladi M's update31 Jan 2026, 20:43

Reviewer Update

I waited the while day to be contacted and nothing as expected...I need answers and written apology to explain how did that happen and how are we making sure that it will not

Mogotladi M's updateReviewer Update

01 Feb 2026, 12:28

All they do is acknowledge message and no call back or nothing is done about my serious *****ulent activity on my account

Mogotladi M's update01 Feb 2026, 12:28

Reviewer Update

All they do is acknowledge message and no call back or nothing is done about my serious *****ulent activity on my account