*****ulent Activity in Vodacom Game City

I was at vodacom in Durban game city today to enquirie about their home internet deals on the 30th of June 2025.

I was assisted by Muhammad a consultant at the shop. Muhammad requested I leave my information with him since I told him that my lunch break was about to end. I gave him my ID number, cellphone number and he requested my bank account number only, so that he can call me once my application has been approved. Muhammad contacted me on my phone number that I gave him to tell me that my application has been declined.

After Muhammad had told me that my application has been declined, I then called vodacom's call centre to ask about my application where I spoke to Nololo who was of great assistant. Nololo told me that my application is still pending, which then made me suspicious of my application at vodacom game city durban. Nololo suggested that I go to the store to ask the consultant that was assisting me and she even offered to call back when I was at the store again. After work I went to the store again and waited for Nololo to call again which she did, she spoke to Muhammad to ask about my application and she then asked me if I gave Muhammad my details which I rep**** yes as I gave him my ID, phone number and account number. Nololo asked me to confirm information that was captured by Muhammad, the number, physical address and email that was captured was not my information.

I then asked for the manager which I was told that the manager has left the store. I then spoke to the supervisor about my concern with Muhammad actions the supervisor asked why did Muhammad change the details which Muhammad did not reply. Minutes went on Muhammad and the supervisor where busy speaking to each other, then the manager. Muhammad phoned someone and then minutes later he was updating the phone number to be my phone number and also asked my for my email which I did not give him.

The supervisor told me that the system needs a vodacom number not another network number which was confusing because they were updated the number on the system to be my number which is under MTN.

I waited ar the store until the store closed without any information from both Muhammad and his supervisor. The supervisor said i should come the following day which is the 1st of July 2025.

I did not receive any information regarding the application inquired about other than Muhammad's call informing me that my application has been declined. All this is very suspicious to fruad