IN
Ida N
1 reviews | Active since Nov 2016
04 Dec 2025, 06:44
*****ulent activity happening in my account
I'm writing this as a angry customer due to the ***** that has happen in with my phone contract Vodacom has bridged my contract with me signing any thing the agreement was for me to pay 420 now I'm paying more than what I agreed on when I check in the invoice a handset was added who agreed on that I don't know kindly do the right thing or dis matter will escalate. Account number is I***_9 cell phone is ***
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Replies (1)Vodacom's replyOfficial
04 Dec 2025, 07:34 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Dec 2025, 07:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
