SM
Siphamandla M
1 reviews | Active since Jun 2024
18 Sept 2024, 11:51
*****ulent Activity
Greetings,
Vodacom allowed a *****ulent activity on my account by allowing someone to take two cellphones without my consent. I have been quering this with vodacom since july 2024. I have sent all documentation that was required but still they are still deducting my money for contracts I didnt open. I want to be reimbursed my money after they have closed this account. My reference numbers vodacom gave are A3-2JKD-7R4SE and EC-1TU1-18D3U5. my cellphone is ***
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Vodacom's replyOfficial
19 Sept 2024, 08:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2024, 08:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team