*****ulent activities from Vodacom

This was one of my emails to vodacom, instead they respond to me with copy and pasted messeges. Canned responses.

Hi good day

I hope you well

I would like to raise a complaint.

When I went on my credit bureau I noticed that I I owe Vodacom a large amount of money.

I had no fibre installed at my flat ever, I am sure you can go back on your records to see as well.

What happened was, there were a group of Vodacom sales agents knocking on the door selling fibre. The lady then said to me, fill in the form and we will see if you qualify and we will beat what you currently paying for your fibre. I told her that I currently have fibre already..

Next thing I see money had been coming out of my account and I went to reverse it at the bank.

I called in to complain and and thought this had been sorted out.

This is *****, please take this off my name because I never in my life had fibre installed at my place and this is negatively affecting my credit record.

I request is for you to please take this fibre off my record as this is a matter of ***** as I never had fibre installed. .......................