*****ULENT ACCOUNTS AND HARRASMENT OF UNPAID BILL'S

Rating is actually -10.

It's been 2 months since reporting 4 *****ulent accounts due to ID theft. I have made all the calls, completed documents, sent emails, visited stores and corporate, filled out more forms, obtained affidavits, reported the incident to the credit bureau and SAFPS and yet, Vodacom still harasses me daily for unpaid premiums which are I never owed.

I have reversed monthly Debit orders and each time requested vodacom to cancel these contracts. Instead, they finally converted them to prepaid. Seriously???? So that the ****mer can update bank details with that of their next victim!!!!!! Meanwhile, any unpaid bills is flagged as a default against my name!

I have never had any contracts with vodacom, not even a prepaid Sim card. The ***** department never gets back to me and all emails and phone calls lead to no one being able to help me.

I am frustrated and fed up that I persistently get called from the prelegal collections department that do not have the tools to escalate this.

It's terribly ********* that I can potentially get blacklisted for unpaid accounts, when Vodacom takes no accountability for their flawed online systems and makes no effort to rectify the issue.

Vodacom, I owe you nothing. PLEASE sort out this undue premium and then take me off your system.