RK
Renier K
1 reviews | Active since Apr 2018
05 Jul 2023, 13:06
*****ulent account openend in my name
A *****ulent account was opened in my name. I send all relevant affidavits to Vodacom on the 18th of May. I phoned customer care and they have supp**** me with an alternative email address (***) to send my query. Furthermore I also for assistance on Facebook (via Messenger). WHO CAN ASSIST ME PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Vodacom's replyOfficial
05 Jul 2023, 13:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2023, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team