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Shoki L
1 reviews | Active since Dec 2021
05 Nov 2023, 23:48
*****ulent account opened with my details.
A *****ulent account account was opened using my details. As soon as the first debit order went off my account I contacted Vodacom and I submitted the requested form. I was promised call backs from team leaders/managers as well as the ***** department and I have not received any call backs as promised. No feedback from the ***** dispute department either.
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Replies (3)
Vodacom's replyOfficial
06 Nov 2023, 06:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2023, 06:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Shoki L's updateReviewer Update
06 Nov 2023, 23:12What a lie...no one has called me and no info was sent to me. Why do i have to get in touch with lawyers????
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Shoki L's update06 Nov 2023, 23:12
Reviewer Update
What a lie...no one has called me and no info was sent to me. Why do i have to get in touch with lawyers????
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Shoki L's updateReviewer Update
06 Nov 2023, 23:22Also how do you handover an a *****ulent account to debt collecters??
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Shoki L's update06 Nov 2023, 23:22
Reviewer Update
Also how do you handover an a *****ulent account to debt collecters??