Hellopeter
Share Your Experience
PG
Philisiwe G

1 reviews | Active since May 2023

28 Jun 2023, 11:06

*****ulent account from Vodacom

I complained about someone who opened an account using my details at Vodacom Account number ***8-8 vodacom rep**** that a consultant will call me till to date no one has ever called they still deducting my money at bank no one is willing to assist i need documents that were sent to them to open that account thanks

0
Replies (2)
Vodacom
Vodacom's reply28 Jun 2023, 11:51
Official
  Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
PG
Philisiwe G's update28 Jun 2023, 12:00
Reviewer Update
On my previous complaint you also promised to contact me till to day no one has ever tried to do so, if same thing happens I will forward my complaint to National consumer ombudsman