NT
Nompumelelo T
1 reviews | Active since Jan 2016
23 Apr 2024, 07:46
*****ulent account
A *****ulent account was opened, my bank account debited, twice now I have bank charges and did not meet my monthly debit order as they deducted the money. I told them i did not apply for any service and they still approved the account
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Apr 2024, 13:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2024, 13:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
NT
Nompumelelo T's updateReviewer Update
24 Apr 2024, 09:01Again someone said they will call me back they are checking and they did not , pathetic
NT
Nompumelelo T's update24 Apr 2024, 09:01
Reviewer Update
Again someone said they will call me back they are checking and they did not , pathetic