*****ulent Account being debited for

There was a *****ulent upgrade done on my Vodacom account , when I picked that up I alerted Vodacom and they subsequently resolved the matter. They were supposed to refund me for all the debit order taken for the *****ulent upgrade instead of doing that they tried debiting R19 000. It took them 7 days to reverse that transaction and refund my account - which they did I in Jan 2024. Vodacom was aware that o don’t want that data sim account anymore and they were supposed to cancel as I told them that sim was lost long time.

To my surprise following the refund in 2024 Jan is still being debited for this contract(data sim) and when I logged another ***** case I’m being told I was supposed to send a 3p days notice last year Jan after they had refunded me .

Unbelievable!!! I want Vodacom to again cancel this contract and refund me from Jan 2024 for the data sim contract that was supposed to have been cancelled.