*****ulent Account

Hi Please sort the *****ulent Account on my name, the bank has declined my credit application due to Account that was open using my id . It shows that I owe R51 000 . I know nothing about that account, close it urgently as my life is on a stand still. When I called the call centre nobody wants to give information as to where was the account open, when and what was delivered to who? They literally can’t answer any of my questions. I’m so annoyed and frustrated