HT
Hope T

1 reviews | Active since Jan 2017

11 Apr 2024, 15:25

*****ulent account

Last year a *****ulent account was created and I have logged complain with Vodacom to remove my name on credit bureaus but now I still appears on the system,PLEASE REMOVE MY details from your list I have asking the agents at the store apparently they can’t help neither contact you for whatsoever reason instead I have been given 082135 to call but I no Agent is able to view full details on the system can you guys remove my name/details from your system

0
Replies (1)
Vodacom
Vodacom's reply12 Apr 2024, 07:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team