*****ulent account

Vodacom has opened a *****ulent cellphone account in my name for the second time now. The negligence or *******ion within your staff is appalling. How do you open an account with an ID number that is flagged? This is not my first time complaining about this. I'm tired of getting endless notifications to pay and on top of that you have handed me over. I have sent your forensics department an affidavit as well as my ID copy a long time ago yet nothing has been done. I have also sent it to your collections people yet I still get endless demands to make payments. You dare mess up my credit profile I will sue you. Clear my name and stop sending me endless payment demands.