LK
LUNGA K
1 reviews | Active since Apr 2015
12 Dec 2018, 14:29
Uknown contact taken under my name
When I thought things were coming right, to my suprise that Vodacom has now handed me over to Legal. Same story of contract taken under my name without my knowledge, I followed all the process and I was even told at Vodacom shop at King Williams town that the contract was cancelled and I was gonner get my refund after 21 day. Suprise of my life when I got a call from a guy from RM attorneys that I still need to pay R600 gor the same contract. Plz come to my rescue.
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Vodacom's replyOfficial
12 Dec 2018, 14:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2018, 14:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LK
LUNGA K's updateReviewer Update
12 Dec 2018, 14:49What is annoying the most is that every time I visit the King williams town vodacom shop m sent from pillar to post, and staff at that are hiding their manger or owner of the shop when you request be adress by her.
LK
LUNGA K's update12 Dec 2018, 14:49
Reviewer Update
What is annoying the most is that every time I visit the King williams town vodacom shop m sent from pillar to post, and staff at that are hiding their manger or owner of the shop when you request be adress by her.