GN
Gugu N

1 reviews | Active since Aug 2016

16 Nov 2020, 08:59

Uhhappy customer

Vodacom is the worst when it comes to contracts and their services are just as bad. I so wish I had never taken a contract with them as I cannot even cancel it. I wouldn't advise people to take up a contract with them.

I am changing it as soon as the term is over, they just exploiting people

0
Replies (2)
Vodacom
Vodacom's reply16 Nov 2020, 10:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply16 Nov 2020, 12:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been assisted via the call centre and advised accordingly.
 Regards Consumer Website Team 

Best regards,