JJ
Johan J
1 reviews | Active since Mar 2009
02 Apr 2015, 07:29
UChooseSmart XL
On 27/03/2015 I received an SMS from ***1 saying \Your upgrade to UChoose Smart XL will take place on 31/03/15". I inquired about this and was told that Vodacom has a lawful right to increase their charges and that I will be upgraded to this more expensive package. (Clearly I had no say in the matter). As from yesterday I am unable to access the internet or use Whatsapp. I called *111#. My subscription balance is R0.00"
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Replies (1)Vodacom's replyOfficial
02 Apr 2015, 07:55Hello johanj,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply02 Apr 2015, 07:55
Official
Hello johanj,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
