1 reviews | Active since Mar 2014

06 Dec 2019, 12:04

UBER VOUCHERS ****

I quite had enough now...im done calling and begging for assistance. Vodacom logged a ticket for me on Sunday, i received an sms Wednesday to say its resolved and i should contact another company. This company only do deliveries....i took 8 uber vouchers on black frday, the 1st one worked the other 7 is not valid as per Uber, i called vodacom so many times, and i send another mail to the company they told me to sort it out with, i guess im also done threatning then now, I WILL REPORT THEM NOW for false advertising cause thats what it is, R 350 for 7 uber vouchers i cant do nothing with, i have the proof where i exchanged the vodabucks and all....im over this, all i got is automated responses...And i am sure this is all i will get now as well. The powerbanks i finally got sorted but the uber vouchers not yet. I am not sure which ref go with which query i will give both, but i need uber sorted please.

0
Replies (2)
Vodacom
Vodacom's reply06 Dec 2019, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
's update06 Dec 2019, 15:23
Reviewer Update
And once again all a person gets is a automated response, well done