LM
Lebo M
1 reviews | Active since Nov 2020
30 Jul 2022, 23:03
Uable to Purchase Watsup bundle
On the 24 july 2022 I logged a complain and I still haven't received any feedback from vodacom . I am very disappointed as this matter is still not being attended too.
My CONCERN IS I am still UNABLE to purchase watsup bundles , I keep wasting money on purchasing airtime and exchanging it for data . Please assit as even the data for 7 days or 30 days does not even last.
Please assit with this case.
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Vodacom's replyOfficial
31 Jul 2022, 09:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2022, 09:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team