RB
Rohan B

1 reviews | Active since Mar 2009

25 Jan 2017, 11:50

U S E L E S S

<p>I have emailed Vodacom on 10 Oct 2015 to cancel my 3G contract and up to now, it hasnt been done. I have also sent several emails to ********** but with no confirmation - what the hell do I need to do to have this cancelled? Youre wasting my time and money. I need this cancelled backdated and all extra premiums to be refunded NOW! Call me ASAP</p>

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Replies (1)
Vodacom
Vodacom's reply25 Jan 2017, 12:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,