1 reviews | Active since Oct 2016

06 Apr 2021, 17:05

****ty VODACOM support service

Once again Vodacom cannot resolve a simple relication query. I raised a ticket. Waited the allocated 30days SLA turnaround time. It’s been 60 days and still no resolution. Every day i make calls to they support centre and receive ZERO assistance. ****ty company overall.

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2021, 07:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team