****ty services
Lodged a service request to relocate on the 14th May and on the 19th the paper work was filled, done this because I knew I had renovations to be done in the near future, Saturday 4th August the builders removed all cables and **** no Fibre... Phoned VodCom to lodge a complaint, 4 days later I need to Pay R1500 for the repairs, I took out a contract at Vodacom and sent it back today with the courier because of this **** service from their Fibre, this weekend I'll replace my top up with another service provider because of this incompatance
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Vodacom's replyOfficial
09 Jul 2020, 09:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2020, 09:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team