****ty services

Vodacom increased my premium with no communication and claims they have every right to increase their customers premiums. I was never notified not contacted after waiting and holding on for more than an hour and I've been having this issue for more than 2 months now.

This is unacceptable and extremely wrong. Unless and horrible service. And the consultants we have to speak to dont care whether they are tide or not. I am appalled by the service of vodacom and will never ever take out a contract again