****ty service- unauthorized false migration

I am a loyal Vodacom customer for more than a decade, and the recent service I received from them is disheartening. On the 14th of May I received a call from an agent offering me a migration on 3 of my numbers, little did I know I was promised and sold lies. The lady informed me that as a loyal customer Vodacom was offering me more for less. The call did not sit right with me, and I immediately called Vodacom to cancel the migration. My request ref no. EC1TOM26LMCK. Today 21 May 2024 I contacted Vodacom after sale, and I was referred to Elite mobiles because they are the responsible party. You can just imagine the shock, I do not care who Vodacom deals with, however it is *****ulent for a person to call claiming to be an agent of Vodacom when they are just business partners (so I was told today). I contacted Elite mobile, and I was shocked to find out they have all my details including personal information shared only with Vodacom. They proceeded to inform me they were not responsible; it was another Vodacom Business partner Like Minds. I had to phone Vodacom back and they refused to share Like Minds contact details. I hate how Vodacom is toying with me, and do not understand why it will take so long to deal with the cancellation. All my cellphone contracts and Fiber are with Vodacom, instead of appreciating my loyalty, they betray my trust. This is by far the worst from Vodacom, sharing customers personal details with businesses without consent. If my query is not resolved, I will go ahead and cancel all my Vodacom contracts. I was fortunate that untrained Vodacom after sale agent directed me to Elite Mobile and Like minds. Vodacom you cannot be doing such to your customers it is distasteful and unprofessional. Reverse the **** because it is your mess, ****it.