GM
Gladness M
1 reviews | Active since Dec 2013
20 Jan 2021, 11:54
****ty Service STILL
I am still experiencing ****ty service from vodacom. I was assigned someone to investigate what has been happening and they decided to dissapeared on me without even resolving my query from September 2020. I am expected to pay R1588 for a router and the past 3 months I was still being billed for a service I was not using after a Vodacom employee assured me that I will not be billed for a service I am not using.
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Vodacom's replyOfficial
20 Jan 2021, 13:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2021, 13:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team