NM
Nokuthula M

1 reviews | Active since Apr 2022

24 Feb 2025, 21:59

****ty service provider

I am only putting 1 star simply because it is not giving an option to put 0 Stars, I placed my order on the 10th of January, someone came and did the installation and they sent me a router, I kept calling and was told it will be escalated for activation, this has happened more than 10 times and the tickets keep getting closed with the issue not being resolved. I just called again today and this rude lady transferred me back to the queue when I asked to speak to complaints. Tried logging a complaint on email they opened and closed the ticket. Your service is appalling and disgusting I’ve never seen people so ***********. First time with Vodacom and I’ve had the worst experience

0
Replies (1)
Vodacom
Vodacom's reply25 Feb 2025, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team