WC
Wayne C

1 reviews | Active since Mar 2009

04 Nov 2025, 08:23

****ty service from VODACOM!

I am trying to port my MTN number to Vodacom. I have followed their instructions on the website, it did not work. I then called their "help" centre a number of times, they could not assist me! So, on Sunday, I went to their store in Mall of the North to ask for assistance. They told me I can only port a number from Monday to Friday between 9am and 5 pm!!!!!! What the hell kind of service is that????!!!!

I run a business and the only time I have to go to their store is on weekends!

Vodacom is full of ****!

0
Replies (1)
Vodacom
Vodacom's reply04 Nov 2025, 11:20
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team