****ty Service form Vodacom

On March I upgraded with Vodacom. On the 8th of March I received a call about that upgrade. I had a few changes that I asked for on that day. Well, on the 31st of March I received a quotation and I realised that the changes that I asked for were never app****. I picked up the phone the following day to querie this , I was told that the person I took the contract with will contact me. 18 days later, I haven't received that call. On the 10th or somewhere, a caller from Vodacom said to me I was offered a 3 months discount on 2 of my numbers, I accepted it. She said it will start on the 1st of April. On the the 9th of April I received my invoice and there is no discount nor changes that I asked for when I upgraded on my main number. This morning, I tried again and I almost cried from being transferred from one call to another and the phone call got cut off. I have never contacted Vodacom as many times as I did ever since I received this new upgrade. To get my number working after I swim swooped was also a mission, I spent most of my working days on phone calls trying to get it to work. It was a lot, three days without network. I also sent an email to *** but as expected, no response. They have become a pain, they never get anything done without me calling them over and over!!! Vodacom is not the same, the expensive they get the ****tier their service!!