NP
Ntombikayise P
1 reviews | Active since May 2021
18 May 2021, 11:03
****ty service!
Worse experience ever. Made use if the vodabucks services purchasing a mobile device next thing their delivery service contacts me confirming a TV which was not the correct item.i immediately make contact with vodacom who everytime advises that the matter is being escalated. To this day I am waiting for my phone. I will advise all my friends against them! Oh and get thus, I am being referred to follow up with their delivery service who's number will be chargeable. Utter bull****!
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Vodacom's replyOfficial
18 May 2021, 13:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2021, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team