LE
Lindi E

1 reviews | Active since Mar 2017

20 Mar 2017, 16:43

****ty Service

<p>I went to Vodacom in East Rand mall on the 19/03/2017 to find out why my data was not loaded on my account. The lady (Karen) told me as far as they can see it was loaded, after explaining more than once that it wasnt. She ended up logging a query with who knows where, which i also done telephonically on the 02/03/2017. Today is the 20/03/2017 and i have still not heard from anyone at Vodacom. They are begining to become a big pain to deal with. The month is almost over and still waiting..... Will not be recomending them to anyone anymore. Between the double debits and constant problems with regards to customer service, i am no longer a happy client.</p>

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2017, 16:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,