TM
Thabang M
1 reviews | Active since Aug 2022
28 Oct 2025, 14:25
****ty network
****ty experience from Vodacom. I purchased unlimited minutes for any network for today as I wanted to make a few outgoing business calls. Guess what. Vodacom chowed my airtime balance am not the unlimited minutes. I’ve been trying to get to speak to someone and they keep on sending me to a ****ing Tobi robot who’s ****ing useless as I want to speak to a human being. I want my airtime back!
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Vodacom's replyOfficial
29 Oct 2025, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Oct 2025, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team