****ty customer care service

<p>Everytime its the same story</p> <p> </p> <p>i phoned vodacom 4 times today</p> <p> </p> <p>the first time the lady helped me but could not find the problem</p> <p>the second time i was cut off</p> <p>the third time i was cut off</p> <p>the fouth time i was transferred 2 times until i got to the correct department</p> <p> </p> <p>i recieved a sms saying my data is depleted i imedeitly switched the data off and checked my airtime balance on the phone i had R40 something rand on my phone.</p> <p> </p> <p>i then recharged my account with another R50</p> <p>when i wanted to buy data with the airtime i just purchased it said i dont have enough funds in my account where there is supposed to be R90 something rand on my phone</p> <p> </p> <p>the last lady i spoke to is telling me that all my airtime went to data charges as my data has been on the whole day. when i know that i switched it off</p> <p> </p> <p>and this is not the first time this is happening</p> <p> </p> <p>it happens every month</p> <p> </p> <p>please sort out your ****</p>