JJvR
Jasper Janse van Rensburg

1 reviews | Active since Sept 2019

19 Sept 2019, 12:44

****ty Company, No Respect for Customers

Looks like complaining once isn't enough. I expressed my dissatisfaction a few days back and the only response was that they saw I was already assisted by the call center when my review was about that ****** call. They don';t take the time to effectively investigate situations or read these comments.

Way to go Vodacom, your customer service is off the charts! (I hope you can hear the sarcasm in that when you read it)

0
Replies (2)
Vodacom
Vodacom's reply20 Sept 2019, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply23 Sept 2019, 13:11
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Regards,Consumer Website Team