Two years i took out a Vofacom fiber contract for a 20 meg up and 20 meg down line. On 2021-07-16 i was contracted by M-web with a better offer. I phoned Vodacom sales department and spoke to Nosie who assured me that I can get from Vodacom a 100 meg down

Two years i took out a Vofacom fiber contract for a 20 meg up and 20 meg down line. On 2021-07-16 i was contracted by M-web with a better offer. I phoned Vodacom sales department and spoke to Nosie who assured me that I can get from Vodacom a 100 meg down and 25 meg up line for R999. Nosie gave me a SR number after I decided to take the package. On 2021-07-18 I received a mail that state the my new payment will be R1138 and not R999. I phoned in again and spoke to a sales representative Thandi who offered me the exact same deal as before also for R999 and she also gave me SR number. Again I received a mail stating that the new payment will be R1169 per month. I started complaining and demanded to speak to a Supervisor. The Supervisor(Sydney) refused to speak to me or to take my call because both SR numbers are closed. I was offered a product and accepted it telephonically after trying to migrate to faster line. Eight Vodacom sales reps and numerouse calls to Octotel left me stranded. My contact nr is ***《Andre》