Two year warrantee

Item: Vodacom
Rating: 1
Author: Garrick D

Took a 2 year contract with Vodacom with a 2 year guarantee on a Sony Xperia. Phone is still within its 2 year guarantee period. Head phone jack is faulty. Sent it in and they sent a quote back for 1800

Helpful (0)

Replies (3)

Vodacom's replyOfficial

28 Dec 2017, 14:49

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply28 Dec 2017, 14:49

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Garrick D's updateReviewer Update

28 Dec 2017, 15:38

Thanks I eagerly await some assistance

Garrick D's update28 Dec 2017, 15:38

Reviewer Update

Thanks I eagerly await some assistance

Vodacom's replyOfficial

29 Dec 2017, 13:00

Good day,

Feedback has been provided.

Regards,
RM

Best regards,

Vodacom's reply29 Dec 2017, 13:00

Official

Good day,

Feedback has been provided.

Regards,
RM

Best regards,